Product Authenticity & Sourcing

PCRAN LLC is an independent authorized retailer. All products sold on pcran.com are sourced directly from the manufacturer or an authorized wholesale distributor operating within the United States. We do not source products from unauthorized third-party sellers, overseas gray-market channels, or unverified suppliers.

Authentic Products Only

We do not offer, sell, or knowingly ship unauthorized, imitation, replica, or counterfeit goods under any circumstances. Every product listed on pcran.com is a genuine item from the brand it represents.

• ✅ All products sourced from manufacturers or authorized U.S. distributors
• ✅ Purchase invoices and authorization documentation maintained for all branded goods
• ✅ Documentation available upon request for verification by advertising platforms or marketplace partners
• ✅ No gray-market, replica, or counterfeit products — ever

Our Sourcing Standards

Before listing any brand in our catalog, we verify that our supply chain meets the following standards:

• Products are obtained directly from the manufacturer or a U.S.-based authorized distributor
• Purchase invoices and sourcing documentation are retained on file
• Products are stored and shipped in their original manufacturer packaging
• No unauthorized modifications, repackaging, or relabeling are made to any product
• All products are eligible for the full manufacturer warranty as sold through authorized channels

Brands We Carry

The following brands are currently available on pcran.com. All are sourced through authorized U.S. supply channels:

• Yardistry — Cedar pergolas and gazebos — sourced through authorized U.S. distributors
• PatioWell — Pergolas and outdoor structures — sourced through authorized U.S. distributors
• Patioslife — Hardtop gazebos and pergolas — sourced through authorized U.S. distributors
• Keter — Resin storage sheds and deck boxes — sourced through authorized U.S. distributors
• POLYWOOD — Outdoor furniture — sourced through authorized U.S. distributors

Manufacturer Warranties

Because all products are sourced through authorized channels, every item sold on pcran.com is eligible for the original manufacturer's warranty. Warranty terms vary by brand and product. For full details, see our Warranty Information page. If you need to file a warranty claim, contact us and we will assist you in connecting with the manufacturer.

Documentation and Verification

We maintain purchase invoices and sourcing documentation for all branded products we sell. This documentation is available upon request and will be provided to advertising platforms, marketplace partners, or relevant authorities for verification when required. If you are a brand representative or platform reviewer with a verification request, contact us at contact@pcran.com.

Report a Concern

If you believe a product you received from pcran.com is not genuine, or if you have any concern about product authenticity or sourcing, please contact us immediately:

• Email: contact@pcran.com
• Phone: +1 251 416 2744
• Include your order number, a description of your concern, and any supporting photos

We take all authenticity concerns seriously and will investigate and respond promptly.

Contact Information

For questions about product authenticity or sourcing, please contact us: