Company information

About PCRAN LLC

PCRAN LLC is a US-based online retailer specializing in premium outdoor living products — including gazebos, pergolas, outdoor storage sheds, and deck boxes. We carry a focused selection of products from brands known for quality and durability, sourced exclusively through authorized US distributors.

Every order comes with free shipping to anywhere in the contiguous United States, a 90-day return window, no restocking fees, and support from a team that knows the products we sell.

Business Details

Company Name	PCRAN LLC
Business Address	41755 Co Rd 17/21, Elizabeth, CO 80107, United States
Support Email	contact@pcran.com
Support Phone	+1 251 416 2744
Support Hours	Monday – Friday: 9:00 AM – 6:00 PM (CT) Saturday: Closed Sunday: Closed
Website	pcran.com

Shipping Information

All orders are processed and shipped from our warehouse in Elizabeth, Colorado, United States. Delivery times depend on the product type:

• Small and medium items: typically delivered within 1–3 business days after dispatch
• Oversized and freight items (gazebos, pergolas, storage sheds): typically 3–7 business days depending on carrier scheduling and delivery location

Free shipping on all orders to the contiguous United States. No minimum order required. For full details, see our Shipping Policy.

Product Authenticity

PCRAN LLC sources all products from manufacturers or authorized distributors located in the United States. Every item sold on pcran.com is genuine and includes the applicable manufacturer's warranty. We do not sell counterfeit, imitation, or gray-market goods. Purchase invoices and authorization documentation are maintained for all branded products and are available upon request. For full details, see our Product Authenticity & Sourcing page.

Secure Payments

All payments on pcran.com are processed through PCI-DSS-compliant payment providers using SSL encryption. We accept Visa, Mastercard, American Express, PayPal, Stripe, Google Pay, Apple Pay, and Amazon Pay. We do not store full payment card details on our servers.

Our Policies

For complete details about how we operate, please review the following pages:

• Shipping Policy
• Refund & Returns Policy
• Privacy Policy
• Terms of Service
• Billing Terms & Conditions
• Billing Policy
• Warranty Information
• Product Authenticity & Sourcing

Customer Support

For questions about an order, a product, or any of our policies, please contact us: